Last Updated: Jan 24, 2024
1. Introduction
Welcome to Ploora. Our mission is to provide innovative messaging services, enhancing the way groups communicate. These Terms of Service ("Terms") apply to your use of all Ploora services (“Services”), including our Telegram bot (@plooraBot), X integrations, and the landing page at ploora.xyz. By using our Services, you agree to these Terms and our Privacy Policy.
2. Using Ploora
Ploora is a platform focused on developing new methods for effective group communication. Our services consist of Telegram bots, X integrations, AI features, and more.
User Responsibility: You must use our Services responsibly and in accordance with these Terms and all applicable laws. It is also your responsibility to ensure that your uses of Ploora accord with all terms of service and policies of connected services, such as X and Telegram.
Content Responsibility: You agree not to use Ploora for any illegal or unethical purpose including dissemination of fraudulent, harassing, malicious, unlicensed, or abusive content.
AI Content: Some of Ploora’s Services make use of AI processing. Ploora does not control the outputs from its AI Services; any such outputs are your responsibility. You understand and assent to the fact that content that you make available for processing by Ploora’s AI services is being passed through, and may be visible to, OpenAI, Anthropic, or other third party providers.
3. Account Security
You must maintain the security of your account information and accept responsibility for all activities under your account.
4. Intellectual Property
Your Content: You retain ownership of and responsibility for your content to the extent permissible by law, except granting Ploora a license for the operation and improvement of its Services.
Ploora's Rights: We retain all rights to the Services' content, except for user-generated content.
5. Privacy
Your privacy is important. Refer to our Privacy Policy for details on data handling.
6. Service Changes
Ploora is an early-stage product released on an experimental basis. We may modify or discontinue any part of our Services without notice. You agree not to rely on Ploora for important communications; we take no responsibility for errors or Service outages.
7. Termination
Your access to the Services may be terminated or suspended if you violate these Terms.
8. Disclaimers
OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK.
9. Limitation of Liability
NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these Terms only limit our responsibilities to the maximum extent permissible in your country of residence. PLOORA’S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
10. Dispute Resolution
YOU AND PLOORA AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS: MANDATORY ARBITRATION. You and Ploora agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by emailing and notifying us at hello@ploora.xyz. If you opt out of an update, the last set of agreed upon arbitration terms will apply.
Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by notifying us at hello@ploora.xyz. We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.
11. Governing Law
These Terms are governed by the laws of California, USA.
12. Terms Modification
We may update these Terms. Your continued use after changes constitutes agreement to the new Terms.
13. Contact Information
For questions about these Terms, contact us at hello@ploora.xyz.